Privacy Policy

This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

WHAT IS CONSIDERED PERSONAL INFORMATION?

Personal information refers to information such as your name, address, email address, geographic location, purchase history, gender, credit card information, and browsing habits on our site.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as email, or participate in another site feature.

When ordering or registering, we may ask you for your name, email address, mailing address, phone number, credit card information, or other details. You may, however, visit our site anonymously.

Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “DO WE USE COOKIES” section below for more information.

WE MAY PROCESS THE FOLLOWING CATEGORIES OF PERSONAL DATA ABOUT YOU:

  • Communication Data that includes any communication you send to us via contact forms, email, text, social media messaging, posting, or other means. We process this data for the purposes of communication, record keeping, and legal protection. Our lawful ground for this processing is our legitimate interests.

  • Customer Data that includes data related to purchases such as your name, title, billing and delivery address, email, phone number, and card details. We process this data to supply goods and services, and to maintain records. Our lawful ground is the performance of a contract.

  • User Data that includes data about how you use our website and services, as well as content you post or submit. We process this data to operate and secure our website, and to provide relevant content. Our lawful ground is our legitimate interests.

  • Technical Data that includes your IP address, browser details, time zone settings, page interaction, and device usage. This data is collected through analytics tools. Our lawful ground is our legitimate interests in running and improving our site.

  • Marketing Data that includes preferences about receiving marketing communications. We process this data to deliver relevant promotions, content, and advertisements. Our lawful ground is either consent or legitimate interests.

  • We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant website content and advertisements (including through third-party platforms like Facebook or Google), and to evaluate the effectiveness of these efforts. Our lawful ground is legitimate interests or consent.

SENSITIVE DATA

We do not collect any Sensitive Data about you. This includes data relating to race, ethnicity, religion, health, sexual orientation, or biometric data. We also do not collect information about criminal records.

MARKETING COMMUNICATIONS

Our lawful basis for sending you marketing communications is either your explicit consent or our legitimate interest in growing our business.

In compliance with Canada’s Anti-Spam Legislation (CASL) and other applicable laws, we only send commercial electronic messages (CEMs) to individuals who have provided consent or who have an existing business relationship with us. You may unsubscribe at any time using the link at the bottom of our emails or by contacting us at hello@liveembodied.ca.

Opting out of marketing emails does not affect our ability to send service-related communications (e.g., confirmations, invoices, etc.).

DISCLOSURE OF YOUR PERSONAL DATA

We may share your personal data with the following third parties:

  • Service providers who assist in website management, email marketing, analytics, payment processing, and technical infrastructure

  • Professional advisors including legal, banking, auditing, and insurance providers

  • Government bodies and regulators if legally required

  • Advertising platforms such as Facebook or Google, to deliver personalized content and ads

  • Website platforms and integrations such as Squarespace, Flodesk, Google Analytics, Stripe, and PayPal

All third parties are required to respect the security and confidentiality of your data and only use it for specific purposes in accordance with our instructions.

HOW DO WE USE YOUR INFORMATION?

We may use the information collected from you in the following ways:

  • To personalize your experience and deliver content that interests you

  • To process your transactions and deliver your purchases

  • To respond to inquiries and provide customer service

  • To run promotions, surveys, or other features

  • To send email communications if you have opted in

You may opt out of marketing at any time.

DATA SECURITY

We take data security seriously. Your personal data is protected using secure networks and is accessible only to individuals with proper authorization. Sensitive data is transmitted using SSL (Secure Socket Layer) encryption.

We have internal procedures to detect and respond to data breaches. If a breach is suspected or confirmed, we will notify you and relevant authorities as required by law.

DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

For example, Canadian tax law requires us to retain customer information for seven years. Non-personal or anonymized data may be retained indefinitely.

COOKIES

As you browse our website, advertising cookies may be placed on your computer to track your browsing habits and display relevant content.

Cookies are small data files stored on your computer that help us improve user experience. You may disable cookies by adjusting your browser settings to refuse or block third-party cookies.

If you are located in the European Union or United Kingdom, you may see a cookie banner to manage your preferences in accordance with GDPR.

HOW DO WE PROTECT VISITOR INFORMATION?

We implement a variety of security measures to maintain the safety of your personal information. These include secure hosting, encrypted connections (SSL), and restricted access protocols.

All sensitive payment data is encrypted and stored securely by trusted third-party processors.

DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties without notice, except as outlined in this policy. Non-personally identifiable visitor data may be used for marketing and analytics purposes.

HOW CAN YOU OPT-OUT, REMOVE OR MODIFY INFORMATION YOU HAVE PROVIDED TO US?

You may unsubscribe from emails using the “unsubscribe” link in each message or by emailing us at hello@liveembodied.ca. You may also:

  • Request access to the personal data we hold about you

  • Request corrections to your data

  • Request deletion of your data

  • Express concerns about how your data is being used

We may require verification of your identity before processing any requests and will aim to respond within 30 days.

THIRD PARTY LINKS

Our website may contain links to third-party websites. These external sites operate independently and have their own privacy policies. We are not responsible for the content or privacy practices of these sites.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of future communications at any time by contacting us. You can:

  • See what data we have about you

  • Request corrections or deletions

  • Raise concerns about our use of your data

Contact: hunter@liveembodied.ca

CHANGES TO OUR POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated modification date.

This policy was last modified on August 24, 2025.

ONLINE PRIVACY POLICY

This privacy policy applies only to information collected through our website and not to information collected in person at events, in coaching sessions, or via social media.

YOUR CONSENT

By using our site, you consent to our privacy policy and the collection and use of your information as described.

GOVERNING LAW

This policy is governed by the laws of the Province of British Columbia, Canada, and any disputes arising under it shall be subject to those laws.

PRIVACY OFFICER CONTACT

If you have questions, feedback, or concerns related to privacy, please contact our designated Privacy Officer:

Hunter MacInnes

hunter@liveembodied.ca

Port Moody, British Columbia, Canada